Returns & Exchanges
At Boult, we stand by the quality of our audio gear and offer a hassle-free 7-day return policy for all electronics purchased through our official store. If you are not completely satisfied with your sound experience, we are committed to making it right through a quick replacement or refund process.
Return Process
- 1.Initiate Your Request
Visit our online Support Portal and enter your Order ID along with your registered email address to start the return process.
- 2.Verification & Approval
Our technical team will review your request within 24-48 hours; please ensure you upload clear photos of the product and its original packaging.
- 3.Scheduled Pickup
Once approved, a courier partner will be dispatched to your location to collect the item; please ensure all accessories like charging cables and ear tips are included.
- 4.Quality Check & Refund
After the product reaches our warehouse and passes a quality inspection, your refund or exchange will be processed within 5-7 business days.