Frequently Asked Questions
Everything you need to know about your Boult experience.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'Track Order' section on our website using your order ID.
What is the warranty period for Boult products?
All Boult audio products and smartwatches come with a standard 1-year limited warranty from the date of purchase covering manufacturing defects.
How do I claim my warranty?
To claim your warranty, please visit our support portal and register your product. You will need to upload your invoice and provide details about the issue to initiate a service request.
What is your return and replacement policy?
We offer a 7-day replacement policy for products that arrive damaged or are defective. Please ensure the product is in its original packaging with all accessories included.
Are Boult earbuds water-resistant?
Most of our earbuds feature IPX5 or higher water and sweat resistance, making them ideal for workouts. Please check the specific product page for the exact IP rating of your model.
Which payment methods do you accept?
We accept a wide range of payment options including Credit/Debit Cards, Net Banking, UPI, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.